For Members

We are here to help you through your care.

You have been connected with NeuMed Direct because your health plan or employer wants to make accessing healthcare easier. Your NeuMed Direct Care Navigator can help you understand what happens next.

Need care right away?

Contact your NeuMed Direct Care Navigator. We can help coordinate an appropriate next step, including an urgent evaluation when needed.

If this is a medical emergency, call 911.

Member help & what to have ready
Call your Care Navigator

Your Care Navigator can help you

  • Find the appropriate physician
  • Coordinate an appointment
  • Explain where you need to go
  • Help coordinate specialty care
  • Keep you informed about next steps
  • Help communicate with the appropriate parties
  • Stay connected throughout your healthcare journey

What to expect

  1. 1Connect
  2. 2Find your provider
  3. 3Your appointment
  4. 4Your care
  5. 5Follow-up

You do not have to navigate healthcare alone.

Refer a CasePartner With Us