Member Help

Call your Care Navigator.

If you are already working with NeuMed Direct, your Care Navigator is here to help you understand what happens next.

(000) 000-0000Monday–Friday, 8am–6pm CT

What to have ready

  • Your name and date of birth
  • The name of your health plan or employer
  • A brief description of what you need help with
  • Any appointment or provider details you already have

Reaching us securely

secure@direct.neumed.com

Please do not send medical details through general email. Your Care Navigator will let you know the secure way to share any information.
If this is a medical emergency, call 911.
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